Network Support Services
Networks that stay up, and somebody to call when they don’t
Office networks and Wi-Fi designed, installed and looked after — so the people using them can get on with their work.
What this covers
- Business network design and configuration
- Wi-Fi surveys, installation and tuning
- Structured cabling
- Firewalls, switches and routers
- Remote monitoring and alerting
- Fault finding, on site or remotely
- Backup and disaster recovery
- Cloud and hybrid networking
What you get out of it
Monitoring tells us something is wrong before your staff have to ring and say so.
You get told what went wrong and what we did about it, without the jargon.
Some faults cannot be fixed down a wire. We come out for those.
A backup nobody has restored from is not a backup. We check ours.
How we work
We learn the business, the problem and what success would look like.
Scope, approach and a written plan you can agree before work starts.
Built in stages, with something to look at early rather than at the end.
Checked on real devices and browsers, and fixed before it goes live.
Deployed carefully, then looked after — we don’t disappear afterwards.
Frequently asked
Do you only work with businesses in London?
Remote support is wherever you are. On-site visits are in and around London from our office in Hackney — ask us about anywhere else and we will be straight with you.
Can you work alongside our existing IT person?
Yes, and often that is the sensible arrangement: they handle the day to day, we handle the infrastructure and the things that need a specialist.
What if our Wi-Fi is just slow in one part of the building?
That is usually a layout problem rather than a hardware one. A survey shows where the signal actually reaches, and the fix is often moving or adding one access point.
Start a project
Have an idea? Let's build something exceptional.
Tell us about your business goals and discover how the right technology solution can help bring your vision to life.